Introduction

We are committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully to understand our positions and practices in relation to your personal data and how we will treat it. By visiting our website at sgpm.al.com (our site), you accept and consent to the practices described in this policy.

Information we may collect from you

We may collect and process the following information about you:

This is information about you that you provide to us by filling in forms on our site or by corresponding with us by telephone, email or otherwise. It includes information you provide when you register to use our site, use our service, place an order with us, enter a contest, participate in a promotion or survey, and when you report a problem with our site. The information you provide to us may include your name, address, email address, phone number, financial and credit card information, and other personal information. If you contact us, we may keep a record of that correspondence.

We may record incoming and outgoing telephone calls for training and monitoring purposes. In connection with each of your visits to our site, we may automatically collect certain technical information (this is data about our users’ browsing actions), as well as certain information about your visit to our site (including the items you viewed or requested, page response times, download errors, length of visits to certain pages, and information about your interaction with the pages).

We may receive information about you if you use any of the other websites we operate, or other services we offer from time to time. In this case, we will inform you when we collect data that it may be shared internally and combined with data collected on our site. We also work closely with third parties (including, for example, business partners, subcontractors in technical services, payment and distribution, advertising networks, analytics providers and search information providers) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our site. This helps us provide a good experience when you use our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them.

We may use the information we have about you in the following ways:

To fulfill our obligations arising from any contract entered into between you and us and to provide you with the information, products and services you request from us.
To provide you with information about us and to send you newsletters and other relevant information.
To provide you with information about other products and/or services we may offer that are similar to those you have previously purchased or inquired about.
To provide you with information, or to allow selected third parties to provide you with information, about products and/or services that we think may be of interest to you. If you do not want us to use your information in this way, or to pass your information on to third parties for marketing purposes, please contact us.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To improve our site and ensure that content is presented in the most effective way for you and your computer.
– As part of our efforts to keep our site safe and secure.
– To make suggestions and recommendations to you and other users of our site about products and/or services that may be of interest to them.
– Information that we receive from other sources. We may combine this information with the information that you provide to us and the information that we collect about you. We may use this information and the combined information for the purposes described above (depending on the types of information we receive).

Who is the controller of your personal data?

SGPM is the Controller of the user’s personal data and informs him/her that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

For what purposes do we process your personal data and why do we do this?

Depending on the form from which we received the personal data, we will process it confidentially for the following purposes:

How long will we keep it your personal data?

The data will be stored for a period not exceeding that necessary to maintain the purpose of the processing or for as long as there are legal provisions dictating their storage, and when this purpose is no longer necessary, the data will be deleted with appropriate security measures to ensure the anonymization of the data or their complete destruction.

To whom do we disclose your personal data?

No communication of personal data to third parties is envisaged, except if necessary for the development and execution of the processing purposes, to our service providers related to communications, with whom the Controller has signed confidentiality and data processing contracts as required by current privacy regulations.

Users, by checking the relevant boxes and entering data in the fields marked with an asterisk (*), expressly and freely and clearly accept that their data are necessary for the purpose of the provider to fulfill their request, by voluntarily providing their data in the other fields. Users ensure that the personal data provided to the Controller are true and are responsible for communicating any changes to them.

The Controller informs that all data requested through the website are

mandatory, as they are necessary for the provision of an optimal service to the users. If all data is not provided, there is no guarantee that the information and services provided will fully adapt to the needs of the User.

In accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data for which they are responsible, and is expressly respecting the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

THE CONTROLLER guarantees that all appropriate technical and organizational policies have been implemented to implement the security measures established by the GDPR and LOPDGDD to protect the rights and freedoms of the USERS, and has communicated the appropriate information to them to be able to exercise their rights and freedoms.

Legal basis for processing personal data

The legal basis on which we will process your personal data is:

Your express consent to process the data in accordance with the terms of this policy; and/or
Our legitimate interests, which are:
To perform our obligations arising from any contract entered into between you and us; and
To provide you with marketing updates from time to time.

Changes to this privacy policy

Any changes or updates we make to this privacy policy in the future will be published on this page. Please check back frequently to see any changes or updates to this privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcome and should be sent to [email protected]